Vivid Resourcing - Support Engineer
The company delivers software solutions worldwide, providing critical support in areas like border control, secure data protection, and biometric registration.
As a Support Engineer, you will be responsible for the installation, configuration, and maintenance of software and Hardware systems across global operations. You will play a key role in troubleshooting, system administration, and ensuring the security and efficiency of the company's infrastructure.
Responsibilities
System Administration: Install, configure, and maintain Linux servers and software; manage system performance and capacity planning for high availability.
Support & Troubleshooting: Provide third-line support, diagnosing and resolving Hardware, software, and networking issues. Act as the liaison between clients and internal teams.
Security & Compliance: Implement security best practices, conduct security audits, and ensure compliance with regulatory requirements.Documentation & Reporting: Maintain system documentation, generate performance reports, and support capacity planning.
Collaboration & Training: Work with IT, development, and Sales teams; assist in technical demonstrations, provide occasional training, and mentor junior staff.
Qualifications
Education: Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).Experience: 3-5 years in a similar role (Linux System Administrator, Support Engineer).
Technical skills:
Proficiency in Linux (Red Hat preferred), Virtualization (VMware, Proxmox), and containerization (Docker, Kubernetes).
Experience with Shell scripting, Ansible, networking protocols (TCP/IP, DNS, DHCP), and monitoring tools (Zabbix, ELK).
Knowledge of security practices (certificates, PKI) and databases (Oracle, MySQL, PostgreSQL) is a plus.
Languages: English and French required; Dutch is a plus.Additional: Strong problem-solving skills, ability to travel (mainly Europe and Africa), and a passion for working in a fast-paced environment.
Offer
Salary of between EUR4-EUR6.5K
Full benefits package including company car and other NET benefits.
Option of working in a more maintenance role or transitioning into a more operational position.
Chance to work on modern projects with high security importance.
Flexible hybrid work with typically 3 days working from home.
Extra holiday allowance.
International environment that encourages a positive working culture.